Services
Most companies dread cold calling...but not us, we are the professionals! We employ highly trained and motivated cold calling specialists. Our telemarketers know how to get past the gatekeepers, how to create interest, and how to get you in the door.
Appointment Setting
Prospecting is the name of the game...and nobody does it better than our professional appointment setting staff. You get pre-qualified, pre-confirmed sales appointments with a decision maker who has already demonstrated a level of interest in your products and services, and has agreed to meet for a full sales presentation. That's right; before your salesperson even arrives, the customer is already interested.
Lead Generation
Extended Business Services thinks in terms of "customer candidates," trying to determine what would make that next new customer your best customer. We want to identify the most desirable traits of your present customer base, and then specifically target for those attributes.
Lead Qualifying
Do you have a huge prospect list but no idea which prospects on that list might actually be interested in your products or services? We can pre-qualify those lists to save your salesforce time, effort, and expense. We are set up to make hundreds of qualifying calls to narrow the field for you.
Surveys
Surveys are a great way to identify new market segments, develop customer retention/satisfaction plans, and research projects before incurring development costs. Outsourcing these functions to Extended Business Services guarantees that the projects are done effectively and efficiently by an experienced team.
Specific Targeting
Have you ever thought; "If I could just get in to see _____ Company, I know they'd buy!" Tell us who, give us a little time, and we will open that door! Only Extended Business Services can make that offer...and then deliver.
Let us answer your inbound sales calls! Our professional staff can handle all inbound calls, allowing your sales force to stay focused on the appointments, connections, and face-to-face meetings that seal the deal.
We can handle order-taking, customer service, event registration, and appointment setting services at our high-tech inbound call center. All of our phone professionals will be trained and ready to help your customers when they call.
Our facility and client management tools provide you with a state-of-the-art experience. Some of the technology-based services we offer are:
- Electronic access to your account information & balances
- Automated weekly distribution of your account summary
- Direct access to your appointments and data via web portal
- Automated predicative dialers (more calls, eliminate disconnects)
- Call center recording
- Email notifications and confirmations
- Integration with your calendar software manager
- List management
- Database clean-up services
- Automated email / fax campaigns
Call us at 847-294-0740 or Email: info@extendedbusinessservices.com.
Extended Business Services has specialized in lead generation, pre-qualified sales appointments, and other telemarketing services since 1987.
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