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Our Process

We know you.

Telemarketing is an extremely effective marketing tool if it's done right. The key to the process is our complete understanding of your products, services, and marketing strategies. We do our homework!

We have excellent aim.

We call only the people most likely to need and/or want what you offer. We can review your existing customer list, find common denominators, and analyze the abilities of your sales staff, too.

We're fast.

You only have 15 to 20 seconds to create interest or generate curiosity while cold calling on the phone. Years of experience have made our scripted opening statements highly focused, specific, and engaging.

We're great writers.

We craft a focused and engaging opening statement, which then leads to bullet point scripting. This allows our call center specialists to tailor the remaining presentation around the needs of the potential buyer.

We've got experience.

Our call center specialists are highly trained in techniques designed to get them past gatekeepers. They are polite, persistent and persuasive, but not pushy. Except for the opening statements, they don't read from scripts. Conversations are spontaneous and engaging, and our database management systems can provide automated follow-ups, as needed, for thorough coverage.

We're persistent.

While some products or services may change over time, your company name will not. We encourage you to keep your name in front of customers; slow but steady wins the race.

We're upbeat.

It isn't what you say, but how you say it that creates a positive image. Our call center specialists are trained to concentrate on features, benefits, and the needs of the buyer so that we can open the door to your full in-house sales presentation.

We're unique.

Extended Business Services knows that no two marketing campaigns are ever exactly alike. We create custom telephone marketing campaigns, pre-qualify potential prospects, and pre-confirm your sales appointments. All you need to do is close the sale. It really is that simple!

Call us at 847-294-0740 or Email: info@extendedbusinessservices.com.

 

  Outbound Call Center

Appointments, Leads, Surveys...we can do it all for you!

Inbound Calls

We handle your order-taking, customer service, event registration, and appointment setting services.

High-Tech Tools

Track your campaign with our online administrative tools -- even synch with your own software!
 

"We have acquired some of our most lucrative clients as a result of [their] leads." -- Elaine Zannini, Admin Asst
Conway Financial Group

 
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